Contact Us

Get in Touch with STARS by VIVA USA Inc.

Whether you have questions, need assistance, or want to learn more about our solutions, we’re here to help. Reach out using the contact details below, or submit a support request via our Help Desk.

    Help Center

    Access Our Comprehensive Support Options through the STARS Help Center

    We offer a range of comprehensive support options to assist you every step of the way. Whether you have a technical question, need guidance on using our features, or want to connect with fellow users, we’ve got you covered.

    Training Videos & Manuals

    Access in-depth training videos and user manuals within the STARS portal to help you maximize the platform’s features.

    Help Desk

    For technical support, submit a support ticket directly from the STARS portal. Our support team is available. Monday through Friday, 8:00 AM - 6:00 PM CST. You can also email us at support@starssmp.com or call the number provided in the portal.