Engagement & Outreach Center
Engage and Connect with Diverse Suppliers Effortlessly
Drive supplier participation with automated outreach, real-time communication, and data-driven engagement tools.
Trusted by 100+ Fortune 500 Companies:
What Why How
Understanding the Engagement & Outreach Center
What Is It?
The Engagement & Outreach Center provides tools to engage suppliers directly through RFIs, surveys, emails, events, and automated outreach modules. It helps you build lasting relationships with new and existing suppliers.
Why Is It Important?
- Drive proactive supplier participation through targeted outreach
- Enhance collaboration with suppliers through real-time engagement
- Automate communication to save time and reduce manual work
- Increase supplier diversity by connecting with new and verified suppliers
How Does STARS Solve?
The STARS platform offers automated outreach campaigns, real-time communication modules, and event management tools, making supplier engagement seamless. Our system ensures diverse supplier participation and streamlines your outreach efforts with minimal administrative work.
Data That Drives Results
Proven Success with STARS Engagement & Outreach Tools
Diverse Spend Analyzed
Diverse Suppliers
Happy Clients
Years of Experience
Features Overview
Optimize Your Engagement Efforts with Advanced Tools
Email Outreach
Launch automated email campaigns to engage suppliers and drive participation.
RFIs and Surveys
Collect insights through automated RFIs and surveys to improve collaboration.
Events Module
Manage supplier events and invitations seamlessly from the portal.
Automated Supplier Outreach
Automate outreach to new suppliers with dynamic communication tools.
Messages Module
Communicate in real-time with individual suppliers or supplier groups.
Mobile App Integration
Access supplier engagement tools on the go through the mobile app.
Supplier Performance Tracking
Monitor engagement metrics and participation in outreach campaigns.
Multi-Channel Communication
Engage suppliers across multiple channels for maximum impact.
Exceptional Customer Support
Clients Love Our Multi-Channel Customer Support & Training
Targeted Supplier Engagement
Drive Supplier Engagement with Email Outreach
Use our advanced email outreach features to engage both new and established suppliers, increasing awareness and participation in your initiatives.
- Schedule and automate email campaigns.
- Customize messages for different supplier segments.
- Track open and response rates to measure impact.
Efficient Data Collection
Streamlined RFI & Survey Distribution
Simplify data gathering with automated RFI and survey tools designed to capture essential supplier information effectively.
- Create and distribute surveys with ease.
- Collect comprehensive supplier details.
- Analyze responses to inform decision-making.
Simplified Event Coordination
Manage Supplier Events Effortlessly
Plan, coordinate, and track supplier events with features that simplify scheduling, invitations, and feedback collection.
- Send automated event reminders.
- Manage RSVPs and attendance lists.
- Collect post-event feedback seamlessly.
Why STARS?
See Why So Many Clients Trust STARS
Join more than 100 Fortune 500 companies and several Government and Certifying Agencies experiencing STARS.
Tailored Portal Workflow
Customize the portal to fit your specific workflow needs, ensuring the system works for you.
Branded, Secure Private Portal
Your portal is unique to your brand and protected by industry-leading security measures.
Custom Reporting
Dynamic report-building tools let you create custom reports to fit your exact needs.
Global Capabilities
Our platform supports organizations worldwide, ensuring seamless operations across borders.
Transparent Pricing
Enjoy fixed, competitive pricing with no hidden costs and unlimited users.
Multi-Channel Customer Support
Our exemplary customer support and training ensure your success.
Global Capabilities
Connect, Manage, and Engage Diverse Suppliers with STARS' Tailored Outreach Tools
Industries Served
Supporting Your Industry
STARS supports 100+ clients from government agencies to large healthcare and manufacturing clients with tailored solutions to meet the diverse needs of various sectors
Healthcare
Government
Retail
Manufacturing
Technology
Energy
Client Success Stories
See What Our Clients Say
One of the most impressive aspects of our collaboration is your willingness to customize the systems and solutions to perfectly align with the unique needs of our organization.
We were not used to the type of prompt customer service that is being provided by you; our last provider took at least 48 hours if not more to even respond to one of our questions.
The VIVA Team listens to customer feedback and makes needed adjustments. Their support team provides very quick responses. This level of customer service isn’t often experienced.
We are impressed by the flexibility and customer-centric approach demonstrated by VIVA
We've Got Answers
Frequently Asked Questions
We have easy to use, quick and automated engagement and outreach tools to take the pain out of engaging with existing and new suppliers. Take advantage of our mobile apps too!
Very Easy! There are several ways to do this: Upload suppliers to auto-invite, find suppliers using our external supplier DB or use our mobile app when meeting new suppliers.
Yes! We have inbuilt collaborate vetting tools to vet suppliers and once you have found a group of suppliers you are interested to engage, you can simply invite them to an RFI or Survey with your custom questions.
Our Events Module lets you create private or public events and invite a group or all suppliers to them with the ability to track RSVPs and attendance among other features.
Maximize Supplier Engagement Today
Streamline Your Diverse Supplier Outreach with STARS