Engagement & Outreach Center

Engagement & Outreach Center for Supplier Communication

Drive supplier participation with automated outreach, real-time communication, and data-driven engagement tools.

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Trusted by 100+ Fortune 500 Companies:

What Why How

Understanding the Engagement & Outreach Center

What Is It?

The Engagement & Outreach Center provides tools to engage suppliers directly through RFIs, surveys, emails, events, and automated outreach modules. It helps you build lasting relationships with new and existing suppliers.

Why Is It Important?

  • Drive proactive supplier participation through targeted outreach
  • Enhance collaboration with suppliers through real-time engagement
  • Automate communication to save time and reduce manual work
  • Expand your supplier network by connecting with new and verified suppliers.

How Does STARS Solve?

The STARS platform offers automated outreach campaigns, real-time communication modules, and event management tools for seamless supplier engagement. Our system enhances supplier participation and streamlines outreach efforts with minimal administrative work.

Data That Drives Results

Proven Success with STARS Engagement & Outreach Tools

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Diverse Spend Analyzed

0 M+

Diverse Suppliers

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Happy Clients

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Years of Experience

Features Overview

Optimize Your Engagement Efforts with Advanced Tools

Email Outreach

Launch automated email campaigns to engage suppliers and drive participation.

RFIs and Surveys

Collect insights through automated RFIs and surveys to improve collaboration.

Events Module

Manage supplier events and invitations seamlessly from the portal.

Automated Supplier Outreach

Automate outreach to new suppliers with dynamic communication tools.

Messages Module

Communicate in real-time with individual suppliers or supplier groups.

Mobile App Integration

Access supplier engagement tools on the go through the mobile app.

Supplier Performance Tracking

Monitor engagement metrics and participation in outreach campaigns.

Multi-Channel Communication

Engage suppliers across multiple channels for maximum impact.

Exceptional Customer Support

Clients Love Our Multi-Channel Customer Support & Training

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Targeted Supplier Engagement

Drive Supplier Engagement with Email Outreach

Use our advanced email outreach features to engage both new and established suppliers, increasing awareness and participation in your initiatives.

  • Schedule and automate email campaigns.
  • Customize messages for different supplier segments.
  • Track open and response rates to measure impact.
Targeted Supplier Engagement STARS
Efficient Data Collection

Streamlined RFI & Survey Distribution

Simplify data gathering with automated RFI and survey tools designed to capture essential supplier information effectively.

  • Create and distribute surveys with ease.
  • Collect comprehensive supplier details.
  • Analyze responses to inform decision-making.
Efficient Data Collection STARS
Simplified Event Coordination

Manage Supplier Events Effortlessly

Plan, coordinate, and track supplier events with features that simplify scheduling, invitations, and feedback collection.

  • Send automated event reminders.
  • Manage RSVPs and attendance lists.
  • Collect post-event feedback seamlessly.
Simplified Event Coordination STARS
Why STARS?

See Why So Many Clients Trust STARS

Join more than 100 Fortune 500 companies and several Government and Certifying Agencies experiencing STARS.

Tailored Portal Workflow

Customize the portal to fit your specific workflow needs, ensuring the system works for you.

Branded, Secure Private Portal

Your portal is unique to your brand and protected by industry-leading security measures.

Custom Reporting

Dynamic report-building tools let you create custom reports to fit your exact needs.

Global Capabilities

Our platform supports organizations worldwide, ensuring seamless operations across borders.

Transparent Pricing

Enjoy fixed, competitive pricing with no hidden costs and unlimited users.

Multi-Channel Customer Support

Our exemplary customer support and training ensure your success.

Global Capabilities

Connect, Manage, and Engage Suppliers with STARS' Tailored Outreach Tools

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Industries Served

Supporting Your Industry

STARS supports 100+ clients from government agencies to large healthcare and manufacturing clients with tailored solutions to meet the diverse needs of various sectors

Healthcare
Healthcare
Government
Government
Retail
Manufacturing
Technology
Energy
Energy
Client Success Stories

See What Our Clients Say

One of the most impressive aspects of our collaboration is your willingness to customize the systems and solutions to perfectly align with the unique needs of our organization.

Clients Testimonials
Northwestern Mutual Senior Director - Distribution Performance

We were not used to the type of prompt customer service that is being provided by you; our last provider took at least 48 hours if not more to even respond to one of our questions.

Clients Testimonials
Kaiser Permanente Vice President

The VIVA Team listens to customer feedback and makes needed adjustments. Their support team provides very quick responses. This level of customer service isn’t often experienced.

Clients Testimonials
AMC Networks Supplier Diversity and Sustainability Advocate

We are impressed by the flexibility and customer-centric approach demonstrated by VIVA


Clients Testimonials
Gilead Leader, Supply Chain Diversity
We've Got Answers

Frequently Asked Questions

The Engagement & Outreach Center is a tool that enables procurement teams to engage suppliers through RFIs, surveys, emails, events, and automated outreach. It helps build stronger relationships with both new and existing suppliers.
It centralizes communication, simplifies supplier engagement, and increases response rates. It saves time and helps maintain consistent and proactive outreach practices across your supplier base.
Key features include tools for sending RFIs, deploying surveys, managing email campaigns, organizing supplier events, and automating follow-ups to maximize engagement efficiency.
The center streamlines event planning by managing invitations, tracking RSVPs, sending reminders, and gathering feedback via surveys. This enhances participation and improves engagement quality.
Yes. The platform allows for setting up outreach campaigns, scheduling automated reminders, and sequencing communication to ensure consistent follow-through without manual effort.
It tracks engagement data such as email opens, survey completions, RFI responses, and event attendances. This information can be used to analyze response trends and refine engagement strategies.
Absolutely. Communications can be tailored by supplier category, certification status, or location. You can customize content to match engagement goals and increase relevance.
By enabling regular, meaningful interactions through surveys, events, and communication, it builds rapport, aligns expectations, and keeps suppliers informed strengthening collaboration and trust.
Yes. The Engagement & Outreach Center integrates with your supplier database and other procurement tools. This ensures outreach efforts are informed by accurate supplier profiles and enriched data.
Procurement managers, supplier diversity teams, compliance officers, and supplier relationship teams all benefit. The tool streamlines outreach, improves compliance, and supports strategic supplier engagement initiatives.
Maximize Supplier Engagement Today

Streamline Your Supplier Outreach with STARS

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